Reference

Legal terms for your w70 account

Our legal page sets out how your account terms, privacy handling, wallet records and access conditions work before you join.

India access subject to local lawAccount and privacy termsUPI records coveredPaytm and PhonePe context
w70 Legal terms for your w70 account
CONTACT PATHS

Three routes for legal help

Legal questions need a clear route, so we separate account help from policy requests. Use the channel that matches your issue and include the email or phone number linked to your account.

Legal email Email us from your registered address with the account concern, document request or India access question. We match the request to your account record before sharing any case outcome.
Chat handoff Start with chat when you need help finding the correct legal contact path. Our team can move your case to email if documents, privacy choices or written confirmation are required.
Document desk Upload requested files only through the secure account area when we ask for them. We use those files for verification, account correction or legal checks, not for public display.
DATA HANDLING

Six controls behind our policy work

Legal handling is not only about wording on a page. It also depends on how account records are created, stored, checked and corrected.

Data minimisation

We ask for details that support account access, wallet checks, security and legal duties. If a document is not needed for those purposes, we avoid collecting it or ask you to remove it.

Cookie choices

Cookies help us keep sessions active, remember preferences and detect risky account activity. You can adjust browser settings, though some account actions may need session cookies to complete safely.

Account access checks

When you log in, change profile details or request a payout, we may compare device, location and account signals. These checks help us confirm that the request is really yours.

Retention calendar

We keep wallet records, support cases and verification files for periods required by legal, tax, audit or dispute needs. After that, records are deleted, anonymised or restricted where feasible.

Correction requests

If your name, contact detail or account record is wrong, contact us from the registered channel. We may ask for proof, then update the record or explain why it must remain unchanged.

Policy updates

When our legal terms change, we publish the revised wording on this page and may show an account message for material changes. Your continued account use follows the latest posted version.

Legal questions before you join

These answers focus on legal rights, data handling and account access rather than game choice or promotions. If your situation involves a court request, regulator contact, tax concern or location-specific rule, write to us with the registered account details so we can respond through the correct record path.

Access from India depends on local law and is available where local law permits. We may check location, account details and documents before allowing continued use or changing account status.

We keep account profile details, contact records, wallet activity, security logs and support cases needed for account operation and legal duties. Sensitive files are limited to the purpose for which we requested them.

UPI, Paytm and PhonePe entries are used to match wallet activity, verify account ownership, investigate disputes and meet record duties. We do not publish those records or use them outside account and legal handling.

Yes, you can ask us to correct details that are inaccurate or outdated. Send the request from your registered contact path, and we may ask for proof before changing the account record.

Access may be paused if local law, identity checks, payment disputes, security alerts or document gaps need review. We explain the next step through the registered account channel where we can.

Retention depends on the record type and the legal reason for keeping it. Wallet records, verification files and support cases are kept only as long as required or justified for disputes and audits.

Our support team receives the request, verifies the account link and routes legal matters to the correct internal contact. For privacy or correction issues, use your registered email so we can respond securely.